Tag Archives: crashlytics

Thinking outside the box to debug: Charles Proxy, push and a forced crash

An issue on just one device

A couple of weeks ago, one of my colleagues reported that she found an issue with the iOS app for AAFES EXTRA, an app that I had developed for BlueSoHo for their client The Army & Air Force Exchange Service.

The iOS app was not displaying the expected updated content.  The Android app was working fine.  To make things more difficult, the problem was only occurring on one specific device and could not be replicated on any other devices, even of the same model.

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Crashlytics download issue and provisioning profile debug

Unable to Download App

I was asked to fix an issue with an existing  app called SmartPak wherein users on iOS 10.1+ would see a warning message about the app slowing down their phone if they were using a 64 bit device.   The fix itself was pretty straightforward – the architecture settings did not support 64 bit builds and a Digimarc library needed to be updated.

As I prepared to distribute the app for internal QA, I ran into a more difficult problem.  I was unable to download the Adhoc Crashlytics build to any of my test devices.

unable_to_download

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